“I wanted to work with a coach to help me reflect on my leadership challenges as I was going through a promotion. Working with Susie during such a pivotal time for my career helped me to identify what I wanted to achieve and gave me the headspace to pull together a plan of action.

She pointed out when I was reverting to my usual patterns of behaviour and challenged me to think broader to achieve my aspirations. This helped me immensely and enabled me to move forward rather than procrastinate or become distracted.

 Susie is warm, friendly and easy to talk to - and she’s not afraid to say what she thinks. Her approach is constructive, thought-provoking and adaptable - and she’s challenging without being confronting. Ultimately, Susie’s coaching has been an enabling tool in my career progression, in my role as a leader and in getting what I want out of life.”

FEIZA JIVRAJ
EMEA Head of Tax - Division Director, Macquarie

“The senior team at Pollitt & Partners wanted to support me in my leadership – with a particular focus on developing my strengths in innovative and creative problem solving.”

Susie is a wonderful coach and human being. Working with her has given me the confidence of knowing my own mind, but also the ability to focus authentically on others.

Whereas before my thoughts and actions were self-directed, Susie has helped me to set everything in a wider context, and – more often than not – take ego out of the equation!

Working with Susie does not feel like “coaching” in any formal sense… it is more like reflecting with a critical friend. She is not afraid to call out BS and this has really helped me to analyse my performance on a much deeper level.”

SEAN DAVEY  
Partner and Strategist, Pollitt & Partners

“We asked Susie to come in and do some coaching with our relatively newly formed Senior Management Team. It was part of our commitment to invest in personal development at every level within in our team.

The sessions focused on our individual leadership styles, and how they shaped the way we worked together. We addressed big questions around our personal motivations as leaders, our team culture, how we engage with our teams and how we achieved effective delivery.

It was invaluable time spent together as a leadership team. The most important outcome was learning about each other as individuals and understanding how that shaped our working dynamic. It was also really useful and empowering to work together to proactively craft a statement that defined our leadership culture.

Susie took the time to get to know our team and worked with us to develop a well-thought out, effective programme, specially designed to meet our requirements. She is hugely knowledgeable, professional, clever and astute. She provided reading collateral for the course, sign-posted further resources for us and was available for further conversations afterwards. As a facilitator, she created a psychologically safe and supportive environment in which we could articulate our anxieties, ambitions and aspirations.”

IRENE CONSTANTINIDES
Director of Communication, Arts Council England

“We invited Susie in to support us on a team development off-site for one of our global insurance broking teams.

The goal in our team development was for us all to develop greater understanding of our personality types and how these impact team dynamics so we can ultimately strengthen our working relationships.

Feedback from everyone who took part has been really positive. Many of them said that being introduced to theory around personality types has hugely helped them to better understand their own strengths and how they might benefit the team going forward - as well as areas where they can improve. It was great to see everyone respond to their profiles and discover themselves with a new perspective on their working styles.

Throughout the session, Susie was positive, open, engaging, relaxed, insightful and fun. She kept the energy up throughout the day and created a safe space where we all felt able to openly discuss team goals and structure. One person told me afterwards that they particularly appreciated the chance to hear more from individuals who they had not had time to work with closely before – and this was all made possible thanks to Susie’s welcoming and inclusive style.

As a team, we’re all appreciating the new insights the session has given us – and it’s already having a clear impact on our performance.”

RON HAYES
Global Broking Director, Gallagher

“Susie has been running a series of workshops to support our team as we work together to evolve a new communications strategy. These sessions have covered things like understanding how our personalities impact on our work and team dynamics, managing difficult conversations, influencing others, and overcoming setbacks.

I’ve found these sessions valuable, interesting and empowering. They have helped me enormously - to interpret my career story, to better understand my colleagues and to develop my managerial skills using the GROW model.

Susie’s style is relaxed, approachable and friendly and the team always felt comfortable during her sessions.”

AMBRA CONSENTINO
Marketing and Events Manager, Nesta

“Our directors wanted to give us some time and space to think about what we do well, what we care about and how we work together. They commissioned Susie to design a programme to do just that, and give us some other useful tools.

Susie's workshops have covered a range of topics, from ‘how to have a difficult conversation’ to ‘how to have a good day’ and everything in between. This has led to many useful and productive conversations which has helped us to understand what makes each individual in the company tick.

I am now much more aware of my natural strengths (i.e. being an extrovert helps my client skills) and the areas that I'm weaker (i.e. being a big picture person means my attention to detail is not as strong).

Now I understand more about the differences between myself and my colleagues I can see how useful it is to have a team with diverse strengths. This has given me confidence in my natural abilities and a better understanding of how they help me in my current role. It’s also given me insight into future roles that might suit me.

Susie is eloquent and engaging in her presentation style. She asks meaningful questions and provides insightful answers. She is very perceptive of situations, really getting to the root of challenges and helping overcome them. I would highly recommend working with Susie in her group workshops and hope to work with her again at other stages in my career.”

JESSICA STUART
Account Manager, ISO.Health

“I found myself in a situation where my work did not satisfy me on a creative level, but I was unable to see a way to pivot from my current role to explore my options outside of the industry I was working in. I decided that working with a coach would help me form a plan to make a change.

The process began with a period of reflection. This was informed by personality assessments, input from friends and family and my own thoughts around my career so far, the skills I’d developed and my aspirations for the future. Susie then helped me process this information to build a clear picture of my unique offering which gave me confidence that the skills I’d developed could allow me to pursue new opportunities.

Before I started working with Susie, I hadn’t realised how strong my natural inclination to avoid change was and how I let negativity pervade my thinking. Susie’s approach is supportive but firm and she has amazing energy which helps build confidence in oneself. When my negative thoughts arose, Susie helped me realise it was becoming habit and I have taken measures to address this which has vastly improved my outlook and overall wellbeing.

Working with Susie has built my confidence and allowed me to acknowledge my strengths in a way that is more supportive of myself. I am now more relaxed that my career is a journey where I learn from my experiences and use them to feed the next steps I want to make.”

DAN CASH

“After several years pursuing a legal career, I slowly realised that the world of legal practice wasn't right for me. I decided to work with a career coach to help me figure out my next steps.

Through personality assessments and coaching sessions to explore my background, education and career, Susie helped me to develop a much better understanding of myself. I am now much more aware of what makes me tick, what kinds of environment I thrive in and what happens to me when I am under stress. This helped me to clearly identify what I was looking for - which led me to my current role as Operations and Marketing Manager at Lexoo, a legal tech startup that is creating a curated digital legal marketplace.

Susie asks great questions, and by exploring them in each session, I’m always left with a better understanding of myself and often a new and interesting perspective. She's a great connector and is always willing to put me in touch with people in her network that can help with whatever issue or question I'm working through. She's also incredibly experienced, and her knowledge of career paths across numerous industries enables her to give truly insightful advice.”

IVY WONG